My Books
The front line guides to ...
Communicating with Employees
“Communications” is an identifiable, observable, and replicable set of skills and competencies that managers can use to assist any group of people to perform more effectively. Communicating well is an enabling skill with amazing potential, both professionally and personally. This book will launch you on the road to becoming a really effective communicator.
You will be prompted to try small developmental tasks. Its guidance is directed at the communicative abilities, skills, and practices commonly associated with highly-effective leaders.
Our ability to communicate can always be improved! The best thing is that the pay-off is frequently immediate and obvious.
You will be prompted to try small developmental tasks. Its guidance is directed at the communicative abilities, skills, and practices commonly associated with highly-effective leaders.
Our ability to communicate can always be improved! The best thing is that the pay-off is frequently immediate and obvious.
Thinking Clearly
Thinking clearly must precede effective action. Sometimes that challenges usual procedures. It can force people to account for inadequate performance, or to yield leadership roles. In organizational life, those who think clearly may become the focus of resentment and retaliation. Thinking clearly often leads to simplification of processes, better, faster, and cheaper results, and that can lead to downsizing or reorganization. Even in this knowledge economy, many people are stuck in old ways of thinking and working. But like a hot knife through butter, thinking clearly can cut through inefficient procedures, wasteful processes, and missed opportunities. It’s a powerful weapon in the contest for personal and corporate survival.
Mastering the Manager´s Job
People selling training courses always promise management mastery. They can’t all be right! Maybe they’re all wrong. Managers can forget their real role when they run into the rat hole of “people problems” and motivation. What’s the manager’s real role?
It’s not to manage people, but to manage schedules, costs, and quality.
What about people? They’re resources! That doesn’t diminish them in any way. In fact, when managers are held to schedule, cost, and quality targets, they’re more likely to involve their workers, to tap into that enormous reservoir of abilities and experience.
That’s a large part of the job, This book shows you how to build these powerful, productive relationships.
It’s not to manage people, but to manage schedules, costs, and quality.
What about people? They’re resources! That doesn’t diminish them in any way. In fact, when managers are held to schedule, cost, and quality targets, they’re more likely to involve their workers, to tap into that enormous reservoir of abilities and experience.
That’s a large part of the job, This book shows you how to build these powerful, productive relationships.
Creating a Winning Management Style
Few people watch anyone as closely as workers watch their managers, looking for the cues and clues that predict his/her mood. Your people know your behavior -- your management style – better than you think. What you want is not to be less predictable, but more consistent, more congruent. That removes barriers and eliminates energy- wasting mind games.
You already have a management style, a set of patterned behaviors for dealing with people and situations. This book provides tools to modify your patterns and become a more effective manager.
You already have a management style, a set of patterned behaviors for dealing with people and situations. This book provides tools to modify your patterns and become a more effective manager.
Building High Performance Teams
"Team” is one of those overused four-letter words. Some professional literature and team-building consultants suggest that it’s an all-purpose, organizational elixir. Poor productivity? Build a team! Poor morale? Have a team-building ramble through the woods. Interpersonal conflict among office staff? Team building will cure it. Sales sagging? Suspend the sales force from ropes on the face of a rock. Customer complaints? Try team building to create savoir faire. Has there ever been more snake-oil being sold as a cure-all? This book can empower you to make a positive difference in the lives of many people.
The New Manager’s Primer: Winning with People at Work
“This book is based on nine management-theory briefings presented to recent university graduates in Slovakia. They had read all the current management books, but were left with a basic question: ‘How do you use this stuff?’ These are foundation concepts in how to be effective in leading others. Don’t miss this short-cut to mastering them!”